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Frequently Asked Questions

Who makes the payment on Amass?

Users looking for different services can access Amass for free, whereas only Vendors are required to make payments upon approval of their application submitted during the Vendor registration process.

How can I make payments on Amass?

All payments can be made through either bank transfer or credit/debit card. To make a payment, Vendors have to fill out the relevant forms after which the Amass team will provide the payment link.

How do I pay with a credit/debit card?

If you choose to make the payment with a bank card, you are required to fill out the necessary details within 2 working days after receiving the payment link.

What happens if I fail to make the payment within the specified timeframe?

To avoid any disruptions in the services provided by Amass make sure to proceed with the payment within the specified timeframe.

Is there a confirmation for successful payments?

Upon successful receipt of payment, Amass team will consider your payment fulfilled and you will receive the confirmation email along with a receipt to the provided email.

Whom to get in touch if I have payment-related issues?

In case of any payment-related concerns or discrepancies, promptly contact Amass support team via info@amassproject.com or by the provided phone number.

How do I cancel my subscription?

In order to cancel your subscription you can reach out Amass support team at info@amassproject.com to get the link.